Individual Bookings:
- Cancellation requests must be made at least 7 days before the tour/activity start date.
- Charges:
- More than 30 days: 10% of the booking cost.
- 15-30 days: 50% of the booking cost.
- Less than 15 days or no-show: No refund.
Group Bookings (10+ participants):
- Cancellation request must be made at least 15 days before the start date.
- Charges:
- More than 60 days: 10% of the booking cost.
- 30-60 days: 50% of the booking cost.
- Less than 30 days or no-show: No refund.
Weather and Safety:
In case of adverse weather or safety concerns, the activity will be rescheduled, or participants will receive a full refund.
Refund Process:
Refunds are processed via the original payment method within 5-7 business days.
Modifications or Rescheduling:
Requests can be made at least 7 days before the start date, based on availability.
No Show Policy:
No refunds for no-shows.
Additional Terms:
We reserve the right to modify or cancel activities due to insufficient bookings or unforeseen circumstances. Participants must adhere to safety guidelines.
For more information, contact us:
Email: ishratadventures@gmail.com
Phone: 6005778050